Post-Pandemic Planning and Office Reoccupation Considerations

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By Kevin Kondo

September 2020

Countries and organizations worldwide are becoming accustomed to a new reality in the wake of the COVID-19 pandemic. The restrictions prescribed to contain the pandemic are forcing organizations to consider an array of future work strategies to protect the wellbeing and safety of employees, clients, vendors and other stakeholders. Like many other organizations, CIBC Mellon is prepared to continue to carry out business and client service activities in a majority-remote working stance for an extended period. Public Health Authorities continue to monitor the progression and spread of COVID-19, and revise their guidance concerning requirements and considerations for businesses looking to reoccupy or re-open their facilities and offices.

Re-opening scenarios across all organizations require a thoughtful, deliberate approach – as well as feedback from relevant stakeholders to help mitigate the threat of further outbreaks. Organizations may need to adapt their current strategies against the backdrop of their business needs and appropriate public health directions and occupational health and safety considerations in the absence of a one-size-fits-all approach.

This paper highlights some questions you should be asking within your organization to assist in planning for a return-to-office:

  1. How will you develop, maintain and report on your business resumption planning efforts?
  2. What will you communicate with your employees, and how will you gather and manage their feedback?
  3. What processes, functions or activities will need to be digitized?
  4. How will your business change? Are there functions or services you may wish to transition to a provider?

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Kevin Kondo

Kevin Kondo

Assistant Vice President, Enterprise Security, CIBC Mellon




This article is provided for general information purposes only and CIBC Mellon and its affiliates make no representations or warranties as to its accuracy or completeness, nor do any of them take any responsibility for third parties to which reference may be made. This article should not be regarded as legal, accounting, investment, financial or other professional advice nor is it intended for such use.

About CIBC Mellon

CIBC Mellon is a Canadian company exclusively focused on the investment servicing needs of Canadian institutional investors and international institutional investors into Canada. Founded in 1996, CIBC Mellon is 50-50 jointly owned by The Bank of New York Mellon (BNY) and Canadian Imperial Bank of Commerce (CIBC). CIBC Mellon's investment servicing solutions for institutions and corporations are provided in close collaboration with our parent companies, and include custody, multicurrency accounting, fund administration, recordkeeping, pension services, exchange-traded fund services, securities lending services, foreign exchange processing and settlement, and treasury services.

As at September 30, 2024, CIBC Mellon had more than C$2.9 trillion of assets under administration on behalf of banks, pension funds, investment funds, corporations, governments, insurance companies, foreign insurance trusts, foundations and global financial institutions whose clients invest in Canada. CIBC Mellon is part of the BNY network, which as at September 30, 2024 had US$52.1 trillion in assets under custody and/or administration. CIBC Mellon is a licensed user of the CIBC trade-mark and certain BNY trade-marks, and is the corporate brand of CIBC Mellon Trust Company.

For more information – including CIBC Mellon's latest knowledge leadership on issues relevant to institutional investors active in Canada – visit www.cibcmellon.com